ojpk's Privacy Policy

1 Introduction

ojpk is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains what information we collect when you use ojpk's website, app, or any of our services, why we collect it, and how that information is processed.

Please read this policy carefully. By using our services, you agree to the terms of this policy. If you have any questions or concerns, please contact our support team.

2 Information We Collect

ojpk collects only the information necessary to operate our services properly. We collect the following types of information:

2.1 Registration Information

We collect the information you provide when creating an account, such as:

• Full name and date of birth
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID card or passport details (when identity verification is required)

2.2 Transaction Information

We record transaction information when you deposit or withdraw funds from your account. This includes:

• Transaction date, time, and amount
• Payment method used (bKash, Nagad, Rocket, or Upay)
• Transaction reference number

2.3 Gaming Activity Information

We monitor your gaming history, bet amounts, win/loss records, and your activity patterns on the platform. This information is used to ensure responsible gaming and to detect suspicious activity.

2.4 Technical Information

When you use our website or app, the following information is collected automatically:

• IP address and device type
• Browser or app version
• Operating system
• Page visit logs and click data
• Cookies and session data

3 Purpose of Using Information

ojpk uses collected information only for legitimate and specific purposes. These purposes are:

• Account Management: To create, verify, and keep your account secure.
• Transaction Processing: To correctly process deposit and withdrawal requests.
• Service Improvement: To analyze user experience and improve the quality of the platform.
• Fraud Prevention: To detect and prevent suspicious transactions and account misuse.
• Communication: To send service updates, promotional offers, and support-related messages.
• Responsible Gaming: To identify signs of gaming addiction or excessive spending and provide assistance to users.
• Legal Obligations: To comply with applicable laws and regulations.

4 Information Sharing and Third Parties

ojpk never sells your personal information or transfers it to third parties for commercial purposes. However, limited information may be shared in the specific situations below:

4.1 Payment Service Providers

To complete transactions, we share the necessary payment information with bKash, Nagad, Rocket, and Upay. These organizations operate under their own privacy policies.

4.2 Technology Service Providers

Limited information is shared with trusted technology partners to operate our gaming software and technology infrastructure. These partners work under strict confidentiality agreements.

4.3 Legal Requirements

Information may be provided to fulfill court orders, government directives, or other legal obligations. In such cases, we always share only the minimum information required.

5 Cookie Policy

The ojpk website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve the quality of our services.

5.1 Types of Cookies We Use

• Essential Cookies: Necessary for maintaining login sessions and ensuring security.
• Performance Cookies: For analyzing and improving website performance.
• Functionality Cookies: To remember your language preferences and interface settings.

5.2 Cookie Control

You can disable or delete cookies by changing your browser settings. Please note, however, that disabling certain essential cookies may limit the functionality of the service.

6 Data Security Measures

ojpk has adopted industry-standard security measures to keep your information safe. Our security framework includes:

• SSL Encryption: All data exchanged between our servers and your device is encrypted using SSL/TLS technology.
• Password Hashing: Your password is never stored directly — advanced hashing algorithms are used.
• Two-Factor Verification: If a suspicious login attempt is made on your account, an additional verification step is activated.
• Security Audits: Our systems undergo regular security testing so that any vulnerabilities can be addressed quickly.
• Access Controls: Only authorized staff can access your personal information, and this access is strictly controlled and logged.
• Firewall and Intrusion Detection: Our infrastructure is protected by advanced firewalls and intrusion detection systems.

Even so, no method of transmitting information over the internet or electronic storage is one hundred percent secure. If a security breach occurs, we will promptly notify affected users and take the necessary steps.

7 Data Retention Period

ojpk retains your personal information only for as long as necessary. Generally:

• Information for active accounts is retained for the entire period the account remains active.
• Even after an account is closed or deactivated, certain information is kept for a specified period in accordance with legal and regulatory requirements.
• Transaction records may be retained for an extended period to resolve financial disputes and meet anti-money laundering (AML) requirements.
• Information used for marketing communications is deleted after you withdraw your consent.

8 Your Rights

As a registered user of ojpk, you have the following rights regarding your personal information:

8.1 Right of Access

You have the right to know what information we have collected about you and to receive a copy of that information. To make this request, please contact our support team.

8.2 Right to Rectification

If any information we hold about you is incorrect, you can request that it be corrected. Many details can be updated directly from your account settings.

8.3 Right to Erasure

In certain circumstances, you can request that your personal information be deleted. Please note, however, that we are required to retain certain information due to legal and regulatory obligations.

8.4 Right to Opt Out of Marketing Communications

You can stop receiving promotional emails or messages at any time. To do so, click the "Unsubscribe" link at the bottom of the email or let our support team know.

8.5 Right to Data Portability

You can request to receive your personal information in a structured, commonly used format.

9 Protection of Minors' Information

ojpk's services are intended for persons aged 21 and above only. We do not knowingly collect any personal information from minors. If we become aware that a minor has registered, we will immediately close that account and delete all associated information. If you believe a minor is using our platform, please notify our support team.

10 Changes to the Policy

ojpk may modify or update this privacy policy from time to time. For any significant changes, we will notify you by email or through a notice on the platform. Continued use of the service after a revised policy is published will be considered acceptance of the new policy.

The "Last Updated" date at the top of this page always reflects the date of the most recent version. Older versions are kept in our archive and provided upon request.

11 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to make any request regarding your information, please contact our support team. We always provide assistance in both Bengali and English.